Email help@elektraset.com. We answer within one business day (Monday to Friday, 9:00–17:00 CET). Please include your store's myshopify.com address.
wholesale in Shopify: they are added when they open the order form./apps/wholesale in your store menu (Online Store → Navigation). Customers must be logged in.Is the customer charged at checkout? No. The order is created with payment terms and stays "Payment pending" until you record the payment.
Can I price by weight? Yes. Enter a decimal delivered quantity (for example 12.35); the Shopify order keeps the delivered quantity and unit price on the line.
Where do customers see their balance? On the order form page, on each invoice, and in their customer account (add the "Wholesale balance" block in the customer accounts editor).
Do I need Shopify Plus? No. The app works on all plans that have customer accounts and draft orders.